Frequently Asked Questions

Our rental process is simple. Browse our available equipment, select the items you want to rent, choose your rental period, and proceed to checkout. After payment confirmation, you can pick up your equipment from our location or choose delivery. When your rental period ends, return the equipment to us in its original condition.

We accept all major credit and debit cards, PayPal, and bank transfers. Payment is required at the time of booking to secure your rental reservation.

Yes, you can extend your rental period by contacting us at least 24 hours before your scheduled return date. Extension is subject to availability and additional charges will apply based on the extended period.

Yes, we require a security deposit for most equipment rentals. The deposit amount varies depending on the value of the equipment. The deposit is fully refundable upon return of the equipment in its original condition.

If the equipment is damaged during your rental period, please inform us immediately. Minor wear and tear is expected, but significant damage may result in partial or full retention of your security deposit, depending on the extent of the damage.

Yes, you can cancel your reservation. For cancellations made more than 48 hours before the pickup time, you'll receive a full refund. Cancellations within 48 hours of the pickup time will incur a 50% cancellation fee.

Yes, we offer delivery services within a 30km radius of our location for an additional fee. Delivery fees vary based on distance and the size of the equipment. Please contact us for a delivery quote.

Our product listings include detailed size information. If you're unsure about sizing, please contact us with your height, weight, and skill level, and our team will help you select the right equipment size for you.

Yes, you can visit our physical store to try out the equipment before making a rental decision. We recommend calling ahead to ensure the specific equipment you're interested in is available for testing.

You'll need to provide a valid government-issued ID (passport or driver's license) and a proof of address (utility bill or bank statement). For certain high-value equipment, we may require additional documentation.

Yes, we offer optional rental insurance at an additional cost, which covers accidental damage to the equipment. This insurance does not cover loss, theft, or willful damage.

To become a business owner on Sporental, click on the 'Add Listings' button in the navigation bar and follow the registration process. You'll need to provide your business details, upload necessary documentation, and set up your payment information.